Job Description
XPT Software Australia Pty Ltd | Contract
HCM Consultant n
Melbourne, Australia | Posted on 09/23/2026
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XPT SoftwareAustralia PTY Ltd, incorporated in ****, is a Software Services company
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XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and
Manufacturingdomains.
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We have 120+technocrats in Australia working at our clientlocations.
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XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
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We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
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Job Description n
KeyResponsibilities
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Provide L2/L3 functional support for Oracle HCMCloud applications.
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Analyze, troubleshoot, and resolve incidents,defects, and service requests within SLA timelines.
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Perform impact assessment, configuration changes,testing, and deployment of approved enhancements.
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Support Oracle quarterly release
analysis,regression
testing, and production deployment activities.
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Conduct root cause analysis for recurring issuesand recommend permanent solutions.
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Collaborate with business users, HR stakeholders,and technical teams to ensure seamless service delivery.
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Prepare operational reports, service metrics, andgovernance updates.
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Identify opportunities for automation,
processimprovements,
and service optimization.
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Participate in knowledge management activitiesand maintain support documentation.
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RequiredSkills
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Strong experience in Oracle HCM Cloud ApplicationSupport and Maintenance.
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Good understanding of Incident, Problem, Change,and Service Request Management processes.
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Experience working in AMS/Managed
Servicesenvironments
with SLA-driven support.
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Robust troubleshooting, analytical, andstakeholder management skills.
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Experience in testing, release management, andquarterly patch validation.
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Excellent communication and documentation skills.
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#J-*****-Ljbffr

📌 Hcm Consultant (Victoria)
🏢 Xpt Software Australia
📍 Victoria