Job Description

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- Compensation: AUD 30.89 - AUD 38.61 - hourly

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Company Description /n

EXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney.

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At Excel our hand-selected people are our greatest asset. Our staff are supported by a team of dedicated professionals at Head Office, many of whom have been promoted internally from within our sites. Our work culture is something we are proud to maintain.

Job Description /n

Description of the Role

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Excel is looking for passionate people who are just as excited about exceptional services as we are, for a long-term stable opportunity.

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The focus of this role is to deliver industry leading concierge services to residents of high-end Sydney based apartment complexes. Our concierge act as the face of the building and provide a professional welcome to residents and exceptional service experiences that bonds Excel to the clients and their guests.

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What You Will Be Doing:

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- Providing all residents and guests with a 5-star service, ensuring exceptional front desk services.

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- Assisting the Building Managerand Head Concierge with issues related to By Laws, resident car park, reporting, keys auditing.

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- Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surrounds.

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- Database maintenance,



receiving and answering emails, telephone, and security intercom enquiries.

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- Securing resident keys, security devices, parcels, and dry cleaning.

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- Internal and External Patrolling.

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- Completing Incident Reports when necessary and responding to emergencies.

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- Ensuring entry and lifts are tidy and presentable.

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Working hours: Every Saturday and Sunday from 11pm to 7am

Qualifications /n

What You Will Be Doing:

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- Providing all residents and guests with a 5-star service, ensuring exceptional front desk services.

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- Assisting the Building Manager and Head Concierge with issues related to By Laws, resident car park, reporting, keys auditing.

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- Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surrounds.

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- Database maintenance, receiving and answering emails, telephone, and security intercom enquiries.

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- Securing resident keys, security devices, parcels, and dry cleaning.

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- Internal and External Patrolling.

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- Completing Incident Reports when necessary and responding to emergencies.

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- Ensuring entry and lifts are tidy and presentable.

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Working hours: Saturday and Sunday from 11pm to 7am

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Must Have

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- Availability to work late nights and weekends.

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- Ability to build rapport with residents and cooperative relationships with the team.

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- Front of house or customer service experience.

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- Proven quality written and verbal communication skills.

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- Computer literacy (use of Microsoft Word and Excel, e-mail and Building Link).

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Your Strengths

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- Capability to work within a team environment and follow Site Procedures and Company Policies.

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- Be professionally presented.

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- Punctuality and proactivity.

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Additional Information /n

Applicants are required to be eligible to work in Australia and being successful in the recruitment process you will be required to present your Police Check.

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Uniform is provided:

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- MEN UNIFORM - Black business suit, Trousers, White shirt, Tie, and Name badge.

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Training is provided prior to first shift.

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Immediate start is available.

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Visit our website and submit your resume as part of your application.

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We take this prospect to thank all applicants in advance and advise only short-listed candidates will be contacted.

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📌 Weekend Overnight Concierge -- High-End Apartments (Sydney)
🏢 Excel Building Management
📍 Sydney