Account Manager
? Location: Sydney, New South Wales, AU
? Industry: Personal Care Product Manufacturing
? Work Setting: Hybrid
Are you passionate about building strategic customer partnerships, driving sales growth, and uncovering new business opportunities through data-driven insights and commercial excellence? We are seeking a Key Account Manager to develop and manage high-value customer relationships, drive revenue growth, and execute strategic account plans across multiple sales channels.
In this role, you will serve as the primary business partner for key accounts, identifying growth opportunities, negotiating commercial agreements, and collaborating with cross-functional teams to deliver exceptional customer outcomes. You will leverage market insights, financial analysis, and strategic planning to maximize account performance and expand market presence.
Key Responsibilities
Account Management & Business Growth
- Manage and grow relationships with strategic customers across assigned channels and market segments.
- Achieve revenue, volume, and profitability targets through effective account planning and execution.
- Identify opportunities to expand existing customer relationships and secure recent business.
- Build strong partnerships with key decision-makers and stakeholders within customer organizations.
Strategic Sales Planning
- Develop and implement account strategies that align with customer needs and business objectives.
- Create execution plans that drive growth, improve market penetration, and enhance customer engagement.
- Collaborate with internal teams to ensure successful implementation of account initiatives.
Business Development
- Identify and establish relationships with prospective customers and strategic partners.
- Develop new business opportunities through networking, market research, and customer engagement.
- Support expansion into new markets, customer segments, and growth channels.
Commercial Negotiation & Proposal Management
- Prepare business proposals, presentations, and commercial recommendations.
- Lead contract discussions, pricing negotiations, and commercial agreements.
- Deliver solutions that balance customer value with organizational profitability objectives.
Sales Forecasting & Performance Analysis
- Develop accurate sales forecasts, pipeline reports, and business performance analyses.
- Monitor sales trends, customer performance, and market activity to identify opportunities and risks.
- Utilize data and analytics to drive decision-making and improve business outcomes.
Market & Customer Insights
- Analyze customer trends, competitive activity, and market dynamics to identify growth opportunities.
- Evaluate customer business challenges and recommend strategies to address them.
- Identify unmet customer and consumer needs through insight-driven analysis.
Cross-Functional Collaboration
- Partner with field sales, marketing, category management, finance, supply chain, and operations teams.
- Support the development and execution of customer-focused growth initiatives.
- Ensure alignment between business objectives and customer strategies.
Required Qualifications
- Bachelor's degree in Business, Accounting, Marketing, Finance, or a related field.
- Minimum 2+ years of experience in Key Account Management, Sales, Business Development, Category Management, Marketing, or related commercial functions.
- Proven ability to achieve sales targets and manage customer relationships successfully.
- Strong analytical and financial acumen.
- Experience with sales forecasting, business planning, and commercial analysis.
- Excellent communication, presentation, and negotiation skills.
- Strong stakeholder management and relationship-building abilities.
- Ability to work effectively in a fast-paced, results-oriented environment.
Key Skills
- Key Account Management
- Business Development
- Strategic Sales Planning
- Customer Relationship Management
- Negotiation & Contract Management
- Sales Forecasting
- Financial Analysis
- Market Analysis
- Category Management
- Commercial Strategy
- Opportunity Identification
- Stakeholder Management
- Business Insights
- Presentation Skills
- Problem Solving
📌 Account Manager (Sydney)
🏢 Kenvue
📍 Sydney