About us
Access to Therapy is a paediatric allied health practice in Springfield. We provide speech pathology, occupational therapy, physiotherapy, dietetics and early childhood intervention teaching to families across Ipswich, Springfield and Logan. Our mission is simple: access, empathy and hope for every child and family we work with.
We're growing, and we're looking for a friendly, organised Administration Officer to join our front desk team.
About the role
- Part-time, [Thursday and Friday (with the option of Wednesday), 8:30am–4:00pm]
- Location: willing to work in Springfield or Raceview (clinic launching in November)
- You'll work closely with our Administration Coordinator to give families and clinicians a smooth experience every day
What you'll do
- Welcome families in the clinic and answer phone and email enquiries warmly and professionally
- Book, reschedule and confirm appointments in our clinical software, and manage waitlists
- Coordinate appointments with kindies, daycares and schools, including access forms
- Process invoices, payments and Medicare rebates, and follow up outstanding accounts
- Support NDIS administration, including service agreements and plan-managed invoicing
- Order supplies and help with onboarding tasks for new staff
- Suggest and help put in place better ways of doing things
About you
- Not essential but helpful - experience in reception or administration, ideally in health, allied health or a medical practice
- Clear, kind communication with families, including when things are stressful
- Organised, accurate and able to juggle priorities
- Understanding of NDIS and Medicare billing is highly regarded but not essential
- Team player
What we offer
- A supportive, values-driven team that appreciates excellent admin
- Stable, family-friendly part-time hours
- Room to grow as the practice expands
- Meaningful work supporting children and families in our local community
How to apply Apply through SEEK with your resume and a short cover letter telling us why this role suits you. We're reviewing applications as they come in, so we encourage you to apply early. Contact Kim Hills our Admin Co-Ordinator via email (
[email protected]) if you have any questions about the role.
📌 Admin Officer (Springfield)
🏢 Access to Therapy
📍 Springfield