/n Expression of Interest | Administration & Case Management | Insurance Repairs | Growth and Stability | High Performing Builder /n /n Responsive Building is a high-performing insurance repair builder delivering quality outcomes across Queensland and New South Wales. /n We are recognised for our strong culture, stability, and commitment to excellence. /n Backed by established Tier One client partnerships and long-term contracts, we are experiencing sustained growth. This delivers genuine stability, robust systems, and excellent long-term career opportunities within a well-established and reputable builder. /n /n Due to continued growth and increasing project demand, we are inviting Expressions of Interest from experienced administration and case management professionals who are interested in joining our team. /n We are looking for capable, organised, and solutions-focused professionals who can thrive in a fast-paced environment and contribute to the continued success of our business. /n /n The Opportunities /n Depending on your experience, skills and suitability, opportunities may be available across our Administration and Case Management functions. /n Administration opportunities may include: /n /n

- Providing administrative and operational support

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- Managing data entry, documentation, records, and correspondence

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- Supporting customer enquiries and maintaining professional communication

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- Coordinating appointments, scheduling, and follow-up tasks

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- Assisting internal teams with day-to-day administration

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- Maintaining accurate information across business systems

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- Supporting the efficient flow of information between internal teams, clients, and stakeholders

/n /n Case Management opportunities may include: /n /n

- Coordinate insurance repair projects from approval through to completion

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- Manage scheduling, workflow, and project administration with accuracy and structure

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- Maintain clear, professional communication with clients, insurers, supervisors, and trades

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- Drive progress across multiple projects while ensuring timelines, quality, and KPIs are met

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- Proactively resolve issues to maintain momentum and achieve positive outcomes

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- Maintain accurate job information and ensure outstanding actions are followed through

/n /n About You /n We are interested in hearing from professionals who have: /n /n

- Proven experience in administration, customer service, case management, insurance repairs, construction, property, claims coordination, or a related field

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- Strong communication and stakeholder management skills

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- Excellent organisation and attention to detail

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- The ability to manage competing priorities in a fast-paced environment

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- A professional, accountable, and solutions-focused approach

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- Confidence working with computer systems and learning new software

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- The ability to work independently while contributing positively to a high-performing team

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- Experience with PRIME software highly regarded for case management opportunities

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- Relevant industry qualifications advantageous

/n /n What We Offer /n /n

- Secure, long-term opportunities backed by major industry contracts and ongoing project demand

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- Competitive remuneration aligned with experience and the position offered

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- Genuine career development and progression opportunities within a growing business

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- Supportive, family-oriented culture where people are valued and supported

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- Flexible work arrangements where operationally suitable

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- Robust systems and established processes

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- Access to Employee Assistance Program (EAP) support and wellbeing services

/n /n Expression of Interest /n If you are an experienced administration or case management qualified looking for a stable opportunity with a respected, high-performing builder, we would like to hear from you. /n When applying, please indicate whether you are primarily interested in Administration, Case Management, or are open to either opportunity. /n /n Your application will be reviewed based on your experience, skills, and suitability for current and upcoming opportunities within Responsive Building. /n /n Apply Now /n Submit your resume outlining your experience and the type of opportunity you are interested in. We look forward to hearing from you. /n /n Responsive Building is a merit-based employer committed to equal opportunity. /n

📌 Administration and Case Management - Expression of Interest (Hillcrest)
🏢 Responsive Building Pty
📍 Hillcrest