About the role

We are looking for an organised, technology-confident, and people-focused Administration Officer who genuinely enjoys working with people and takes pride in providing a high standard of service. The ideal person will bring professional maturity, initiative, excellent communication skills and a positive, team-focused attitude. They will be confident managing a range of administrative responsibilities, comfortable using technology and willing to learn new systems and processes in a supportive environment.

They will be someone who is warm and approachable when interacting with families, while also understanding the importance of professionalism, confidentiality and attention to detail in a healthcare setting.

Key responsibilities

- Answering client phone and email enquiries
- Intake and referral of clients
- Managing client bookings and appointment scheduling
- Providing administrative support to clinicians
- Processing payments and invoices
- Maintaining accurate client information and records
- General office administration
- Assisting with office projects and other administrative tasks as needed

About you

- Have solid administration experience and understand the importance of attention to detail
- Demonstrate professional maturity, sound judgement and discretion
- Be highly organised and able to manage competing priorities in a busy environment
- Have excellent written, verbal, and interpersonal communication skills
- Have a warm,



professional telephone manner and enjoy working with people
- Be confident using technology and willing to learn recent systems and software
- Take initiative and be comfortable working independently while contributing positively to a team
- Be reliable, dependable, and able to follow tasks through to completion
- Remain calm, solution-focused, and professional when things become busy or unexpected issues arise
- Have a high level of attention to detail

About us See Hear Speak is a growing psychology and allied health practice specialising in working with children, young people and families. Our office is conveniently located in Speers Point, just a short walk from Lake Macquarie and Speers Point Park. We have an excellent team and a positive, supportive workplace culture.

We are a child and young person-focused team that connects and engages families in growing skills and wisdom for life. We also understand the importance of engaging with and respecting the community around us.

Benefits

- A supportive and welcoming team environment
- The opportunity to work within a family-focused psychology and allied health practice
- A role where your work directly contributes to supporting children, young people, and families
- Ongoing opportunities to learn and develop your administrative skills
- Potential for additional hours and growth within the role

📌 Administration Officer - See Hear Speak (Speers Point)
🏢 See Hear Speak
📍 Speers Point