Administration Service Officer

Location: Mount Gambier

Hours: 8:30am – 5:00pm Monday to Friday (occasional Saturday morning may be required)

Salary: $70,000 per annum or equivalent hourly rate

About the Role

Latitude Recruitment is seeking an experienced Administration Service Officer to provide accurate and responsive administrative support to a busy branch operation. This role is ideal for someone who thrives in a fast-paced environment, enjoys high-volume data entry, and is committed to delivering excellent customer service.

Key Responsibilities

Data Entry & Records Management

- Complete high-volume data entry across business, finance, and customer systems
- Maintain accurate sales orders, service jobs, purchase orders, and customer records
- Ensure all documentation is complete and easily retrievable

Invoicing & Transaction Administration

- Prepare, verify, and issue customer invoices promptly
- Process credits, adjustments, and resolve invoice queries
- Assist with reconciliation of jobs, stock movements, and accounts

Customer & Service Support

- Provide professional service via phone, email, and at the branch counter
- Support service scheduling, technician bookings, and customer follow-up
- Assist with quotes, orders, and general enquiries

Branch Administration





- Support the Branch Manager, sales, service, and warehouse teams
- Prepare reports, spreadsheets, and correspondence
- Coordinate incoming documents and contribute to stock and purchasing administration

About You

- Proven experience in administration with substantial data entry and invoice processing
- Strong attention to detail and numerical accuracy
- Confident using Microsoft Outlook, Word, Excel, and business systems (ERP, CRM, or job management)
- Ability to manage high workloads, shift priorities, and meet deadlines
- Clear communication skills and a practical, respectful approach to customer service
- Experience in irrigation, agriculture, plumbing, pumps, water management, or trade services is desirable but not essential
- Willingness to learn industry-specific products and processes

Why Join Us?

- Stable, full-time hours with occasional Saturday mornings
- Competitive salary package
- Supportive team environment and opportunities for qualified growth

All applications handled in the strictest confidence. Latitude Recruitment — connecting local people with local employers.

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📌 Administration Service Officer (Mount Gambier)
🏢 Latitude Recruitment
📍 Mount Gambier