Founded in 2010, POP MART is a leading global pop culture and entertainment company. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers. Its portfolio includes beloved IP characters such as THE MONSTERS , TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY.

As of the first half of 2026, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms,bringing joy to consumers around the world.

ASSISTANT STORE MANAGER — POP MART

Global Pop-Culture | New Store Opening | Start Now Salary circa $70,000+, (with flexibility for the right candidate based on experience)

Join the POP MART Phenomenon

POP MART is a global pop-culture and designer-toy brand with 600+ stores and 3000 Robo Shops across 30+ countries. As we continue to expand across Australia and New Zealand, we're looking for a passionate and people-focused Assistant Store Manager to join our growing retail team. Immediate start available in our existing store, allowing plenty of time to train ahead of our brand-new location opening in Chadston in November 2026.

This is an exciting opportunity for an experienced retail leader who enjoys coaching teams, delivering exceptional customer experiences, and driving strong commercial outcomes in a quick-paced setting.

Why You'll Love Working at POP MART

- Work with products customers genuinely love — collectors, fans and families




- Weekly new releases keep every day exciting and fast-moving
- Clear career progression opportunities within a growing business
- Job security with a rapidly expanding global brand
- Monthly product incentives (post-probation)
- Monthly performance bonus
- Supportive, energetic and inclusive team culture
- Annual POP LAND (Beijing) pass
- A colourful, creative retail environment

What You'll Do

Lead & Develop the Team
- Coach, motivate and develop team members (large team up, to 18 people)
- Support recruitment, onboarding and training activities
- Provide ongoing feedback and performance support
- Help build a positive and high-performing team culture

Drive Commercial Results
- Support achievement of sales targets and KPIs
- Analyse store performance and identify opportunities for improvement
- Create a customer-focused and sales-driven environment

Support Store Operations
- Assist with roster planning and workforce management
- Maintain inventory accuracy and store presentation standards
- Ensure policies, procedures and compliance requirements are met
- Support product launches, promotional events and peak trading periods

Who You Are

An experienced Assistant Store Manager, Supervisor or 2IC Passionate about customer experience and team development





Confident coaching and leading others

Commercially aware and KPI focused

Organised, adaptable and solutions focused

Comfortable working in fast-paced retail environments

Demonstrated experience with inventory management, daily cycle counts, stocktakes

Availability Requirements

- Versatile availability across all 7 days is required.
- Typical rosters include weekends, late-night trading and public holidays.
- We aim to provide structured rosters with two consecutive days off in a standard week, supporting work-life balance and roster consistency.
- While rosters are planned in advance, flexibility to support business needs, peak trading periods and major product launches is expected.
- Availability throughout peak trading periods, including November to January, is essential.

How to Apply

- Submit your application via our careers page
- (if you are applying through a third-party job platform such as, Seek, you will be automatically directed to our careers page)

Full and permanent Australian working rights are required. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship,

imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

📌 Assistant Store Manager (Chadstone) (Melbourne)
🏢 POP MART
📍 Melbourne