Are you someone who loves turning complexity into clarity, improving the way teams work, and providing the insights that help organisations make better decisions?

As our Business Operations Support Manager, you'll sit at the heart of Information Services (Technology) , partnering with leaders across the business to improve processes, strengthen governance, deliver meaningful reporting, and drive continuous improvement initiatives that make a real impact.

What you'll be working on:

The Business Operations Support Manager supports the effective operation, governance and continuous improvement of the Information Services function.

The role combines operational coordination, financial administration, reporting and business analysis capabilities to improve visibility, efficiency and decision making across Information Services. The role is responsible for managing procurement and vendor administration activities, coordinating invoicing and contract processes, producing and supporting operational and performance reporting, and identifying opportunities to improve processes, governance and ways of working.

As our Business Operations Support Manager, you’ll work closely with Information Services leaders, analyse business processes, facilitate improvement initiatives, support strategic planning activities and contribute to special projects that enhance organisational effectiveness and business outcomes.

Why you'll enjoy this role

This role offers the prospect to make a genuine difference across the function while developing a broad and highly sought-after skill set. You'll work closely with Information Services leaders, business stakeholders, and vendors, giving you exposure to strategic initiatives as well as day-to-day operational improvement.





Whether you're analysing data, building executive reports, streamlining processes, coordinating key governance activities, or leading improvement discussions, you'll play an important role in shaping how the Technology function performs and evolves.

It's an ideal opportunity for someone who enjoys variety, problem-solving, collaboration, and the satisfaction of seeing their ideas translate into measurable business outcomes.

Why you'll like working here

- Hybrid working arrangements
- 5 weeks annual leave
- Free breakfast and snacks in the office
- Ongoing learning and development opportunities
- A supportive culture that prioritises wellbeing, collaboration and service excellence

What you'll bring

- Demonstrated experience analysing and improving business processes
- Demonstrated experience facilitating workshops and stakeholder sessions
- Demonstrated experience coordinating procurement, invoicing and vendor administration activities
- Demonstrated experience developing reports, dashboards and management reporting
- Excellent written and verbal communication skills

Desirable experience

- Health Insurance experience
- Experience supporting executive, committee or board reporting
- Experience within a Technology, PMO or operational support environment

How to apply If you're looking for a role where no two days are the same and your ideas can influence how an entire function operates, we'd love to hear from you.

During the selection process, candidates will be required to undergo additional background checks including verification of experience and qualifications in determining their suitability for the role. Successful candidates will also need to agree to undergo a National Police Check

Please note only successful applicants will be contacted.

📌 Business Operations Support Manager (12 month contract) (Parramatta)
🏢 Cbhs Health Fund
📍 Parramatta