Product Support Specialist — 1st/2nd Line It Support Melbourne (Australia)

Product Support Specialist — 1st/2nd Line It Support Melbourne (Australia)

25 Sep
|
Inforcer
|
Australia

25 Sep

Inforcer

Australia

inforcer in Melbourne is seeking a Product Support Specialist to manage day-to-day ticketing and help build KPI dashboards.
You will provide 1st and 2nd line IT support to our partners, diagnose issues, and ensure high-quality service on our cybersecurity and AI platform.
You will collaborate with Engineering and Product teams to capture feedback, create automations, and drive improvements in our support processes.
A proactive communicator with ITIL understanding will thrive here.
J-*-Ljbffr

📌 Product Support Specialist — 1st/2nd Line It Support Melbourne (Australia)
🏢 Inforcer
📍 Australia

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