Client Manager – FMCG Grocery

Account Management | Project Delivery | Insights | Stakeholder Leadership

We’re looking for an experience Client Manager or Account Lead who can drive project delivery, build strong client relationships and turn data into actionable commercial insights.

If you thrive in a fast-paced, people-first setting with a strong focus on reporting accuracy, strategic thinking and stakeholder management – this is the role for you!

About the Role

We’re on the lookout for a Client Manager who thrives on building relationships and delivering high-impact results. You’ll be the trusted link between our key grocery clients and internal teams, driving day-to-day delivery, uncovering growth opportunities, and translating insights into action.

What You’ll Be Doing

- Manage and grow relationships with key grocery clients
- Coordinate day-to-day project and program delivery, including managing lead briefs, forms, and documentation
- Present clear, data-backed insights that guide decision-making
- Identify commercial opportunities through upselling and cross-selling
- Manage budgets, quoting, reconciliation, invoicing and reporting
- Collaborate cross-functionally and foster a high-performing team culture
- Maintain compliance with internal processes and WHS standards

What You Bring

- Proven experience in client management and/or account management
- Agency & Grocery Experience: Strong agency background with relevant experience across the grocery sector.
- Industry knowledge across FMCG, retail, consumer goods, merchandising or field marketing will be highly desirable




- Strong stakeholder engagement skills with the ability to build and grow client relationships
- A strategic, commercial mindset with a flair for problem-solving and opportunity identification
- Financial and data literacy - you know your way around reports and are skilled in analytics and insights generation
- Confident communication, influencing and presentation skills
- Curiosity, initiative, and a drive for results
- Utilise Excel to manipulate different data sets when it comes to project set up and analysis.
- Leadership capability - you can coach, motivate and elevate a team

Why Sales Team Providers Sales Team Providers, part of the DKSH Group, partners with some of the world's leading FMCG brands to deliver best-in-class retail execution across Australia.

Joining us means you'll have the opportunity to influence national strategy while being supported by an organisation that genuinely invests in its people.

- Hybrid working model – Flexibility to split your time between home and our centrally located offices
- Award-winning culture – Proudly recognised as a Best Places to Work Winner consecutive years running
- Career development through learning pathways and coaching
- A vibrant team culture that balances high-performance with fun
- A carbon neutral business that values purpose and people
- A diverse workforce committed to inclusion, with zero gender pay gap
- Coffee machines, fresh fruit, and seriously good vibes

Apply Now If you're an experienced Client Manager, we'd love to hear from you! Apply now with your resume. Only shortlisted candidates will be contacted.

📌 Client Manager - FMCG Grocery (Melbourne)
🏢 Sales Team Providers
📍 Melbourne