Client Services Coordinator (Holden Hill)

Client Services Coordinator (Holden Hill)

26 Sep
|
Allcare Community Support
|
Holden Hill

26 Sep

Allcare Community Support

Holden Hill

Join Allcare and Make a Difference!

About Us:

At Allcare Community Support, we're all about making life better for people with disabilities. We offer top-notch home and community support services, driven by our core values of care, compassion, kindness, integrity, empathy, and respect. Our mission is simple: enhance health, well-being, and quality of life with a person-centered approach.

- Location: Level 1, 560 North East Rd, Holden Hill, SA 5088
- Employment Status: Full-time
- Working Hours: 09:00 – 17:00, Monday to Friday with 4x After Hour on-call shifts per month

Role Overview: Are you passionate about helping others? As our Client Service Coordinator, you'll support NDIS clients and their families, crafting personalised support plans and ensuring top-notch service delivery. It's all about empowering clients and making every day better.

Key Responsibilities:

- Empower Clients: Coordinate and manage supports to enhance clients' quality of life.
- Personalised Plans: Work with Client and families to deliver person centred support in line with NDIS plan goals
- Support Leadership: Guide support workers for effective care plan implementation.
- Continuous Improvement: Participate in team meetings, problem-solving, and enhancing services.
- Data Management: Maintain client data integrity using Visual and SharePoint.
- Community Relations:



Build strong relationships with stakeholders and enhance Allcare’s community reputation.

Specific Duties:

- Manage Supported Independent Living (SIL) properties and participant accommodations.
- Conduct initial assessments and develop care plans for clients with disabilities.
- Coordinate access to services, advocate for clients, and manage cases.
- Provide guidance to families and caregivers, maintain records, and respond to crises.
- Ensure compliance with quality standards and regulatory requirements.

Key Skills and Experience:

- Integrity, diversity, and respect in skilled practice.
- Experience in legislative, funding, and quality management frameworks.
- Strong communication and teamwork skills.
- Proficiency in Microsoft Office and industry-specific software.
- Ability to manage time effectively and work under pressure.
- Independent work capability.

Essential Criteria:

- Commitment to Allcare’s mission, vision, and values.
- Valid driver’s licence & car.
- NDIS Worker Screening clearance.
- NDIS Worker Orientation Module completion.
- Working with Children Check
- Certificate III in Disability Services or equivalent.
- Police check valid within 3 years

How to Apply: To apply, submit your resume and a cover letter outlining your suitability.

📌 Client Services Coordinator (Holden Hill)
🏢 Allcare Community Support
📍 Holden Hill

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