Closes: 09 October 2026

Classification: Administrative Services Officer Class 4 Salary: $86,750 - $93,416 plus superannuation

Position No: 72303, Several

Directorate: ACT Long Service Leave Authority

Advertised (Gazettal date): 25 September 2026

Contact Officer: Graeme Raphael on [email protected] or (02) 6247 3900

Details: The Long Service Leave Authority (ACT Leave) is a Statutory Authority of the ACT Government responsible for the administration of portable long service leave benefit schemes for covered industries within the ACT.

Our vision is to make portable long service leave universally understood and recognised as an important and accepted part of the employment landscape. Our activities are determined by the Long Service Leave (Portable Schemes) Act 2009, and we are governed by a Board of Directors appointed under the legislation. ACT Leave is headed by the Chief Executive Officer and Registrar, supported by an Executive Team comprising the Deputy Registrar, Chief Operations Officer, and Chief Finance Officer.

As the Client Services Officer, you will be responsible for supporting team success. Under the direction of the Operation Team Managers, you will contribute to the work of the team and ensure every client receives the best possible customer service. This combined with your expertise in understanding and applying legislation will ensure excellent results.

ACT Leave provides staff with flexible working arrangements and access to a range of roles and professional development and training opportunities tailored to their career goals and ambitions.

Our values: Responsive, Reliable, Approachable, Transparent, and Informative, are at the core of our organisation. We display these values in everything we do,



to deliver quality customer service outcomes, exhibit teamwork, be proactive and willing to continuously improve, be outcome focused, accountable for our actions and promote and maintain public confidence in our work.

More information about ACT Leave can be found on our website www.actleave.act.gov.au.

Eligibility/Other Requirements:

Note: This is a temporary position available immediately until 30 June 2027 with the possibility of permanency.

A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months.

How to Apply: Applicants must submit a current curriculum vitae including details of two referees. Applicants must also submit a response no longer than two pages addressing why you would be ‘Our Ideal Candidate’ which can be found in the Position Description.

Applications should be submitted .

Note: Under the ACTPS employment framework you may be placed in another role where required for the effective administration of the service.

Where an offer of employment is for a fixed-term period, any related temporary contracts within the Territory will be issued in compliance with the requirements and applicable exceptions outlined in the Fair Work Act.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal.

Note

This is a temporary position available immediately until 30 June 2027 with the possibility of permanency.

📌 Client Services Officer | Full-time Temporary with a Possibility of Permanency (Canberra)
🏢 Act Government
📍 Canberra