Looking for a corporate services superstar!

Adora Fertility is one of Australia’s leading providers of high quality fertility treatment. We are a private clinic committed to high quality, specialist-led fertility treatment without the premium costs. In 2014 we opened our first clinic, changing the fertility landscape by being the first Australian provider to offer bulk-billed IVF.

Our range of fertility treatment options are now available through our network of clinics in NSW, VIC, QLD and WA. Our focus on providing high quality fertility treatment at a fraction of the cost remains our mission today.

Our highly skilled team consists of Fertility Specialists, GPs, nurses, scientists, embryologists and patient support staff who have all been carefully selected to guide our patients with passion and care.

Benefits

- Join a protected & inclusive workplace that emphasises its employee's wellbeing and development

- Access to our Employee Assistance Program and free counselling sessions

- Birthday leave

- Discounts on our Adora fertility services and fertility & reproductive treatment leave

- Paid parental allowance - 10 weeks

- Employee discounts platform, Adora Perks

- Meaningful development opportunities

- Novated leasing

- Local social activities

- Employee awards

About this role A full-time opportunity exists to join our national team and based in either Taringa, QLD or Surry Hills, NSW.

Reporting to the National Quality, Risk & Compliance Manager, this role supports national corporate services from an administrative perspective and particularly across the HR, Quality & Compliance and Operations functions.

Our commitment to quality and safety is our highest priority. As a Category B healthcare worker, vaccinations for influenza and COVID-19 are strongly recommended.

Responsibilities include:

HR

- Systems support with on-boarding and off-boarding activities including setting up new starters and off-boarding leavers in both HRIS, and time and attendance systems

- Assist team members with general HRIS and time and attendance systems queries





- Maintain HRIS and ensure employee information is accurate and up to date

- Administrative recruitment support including posting job advertisements

- Preparation of HR-related feedback surveys

- Support coordination of formal reward and recognition activities, including procurement of associated rewards

- Assist with HR projects and initiatives as required

OPERATIONS

- Provide ad hoc administrative support to national leaders where required

QUALITY & COMPLIANCE

- Coordinate staff licence management, access levels and notifications for RiskClear

- Coordinate document control processes for Adora policies, procedures and documents

- Coordinate meeting preparations for Adora Clinical Governance Committees

- Assist National Quality, Risk & Compliance Manager and DSU Nurse Unit Managers in coordinating IVF and DSU Doctor/Nurse/Psychologist credentialing processes

- Assist National Quality, Risk & Compliance Manager with Work, Health and Safety requirements, including administrative support with audit reports and uploading in RiskClear

- Assist National Quality, Risk & Compliance Manager and any other relevant manager in coordinating external audit preparations (such as RTAC and NSQHS)

- Assist National Quality, Risk & Compliance Manager and any other relevant IVF management with administrative Regulator requirements (Victorian ART Regulator, LARU/RTC, NSW Central Register, QLD ART Regulator) as requested

- Assist National Quality, Risk & Compliance Manager and any other relevant DSU management with administrative Day Surgery Department of Health Requirements Inspections (NSW, VIC, WA) as requested





- Other administrative duties within the scope of quality management & compliance as reasonably requested by the NQRCM

PATIENT EXPERIENCE

- Preparation of weekly/monthly feedback for IVF and DSUs as requested

- Collecting, analysing and reporting on patient feedback and trends

- Investigating targeted quality improvements

- Developing templates and standardised responses to patient feedback

The successful applicant will have the following skills, knowledge and experience:

- 3 years' administrative experience, within corporate services or fertility desirable

- Highly organised with strong attention to detail

- Strong computer and problem-solving skills

- Demonstrated ability to develop positive relationships with internal and external stakeholders
- A positive, pro-active and professional attitude

- Flexible and adaptable to change

- Excellent verbal and written communication skills

- Ability to multi-task and prioritise

Training will be provided to the successful candidate.

This role is perfect for a self-motivated, adaptable and detail-orientated administrator who enjoys variety and building relationships with stakeholders across the business.

If you enjoy working in a fast-paced environment and are passionate about healthcare, we would love to hear from you!

Adora is an equal opportunity employer, and celebrates the unique perspectives, lived experiences and talents of a diverse workforce. We are committed to creating a culture based upon fairness, equity and inclusion, and believe this is fundamental to engaging and connecting with our teams, patients and community.

We welcome applications from people of all backgrounds, abilities, and identities and encourage candidates with disabilities or specific needs to let us know whether you require adjustments during the recruitment process.

Our core values of Social Responsibility, Integrity, Empathy, Teamwork, Respect and Excellence guide our actions every day. If you share those values and want to contribute to a team that embraces these principles, we invite you to submit your application today.

📌 Corporate Services Coordinator (Taringa)
🏢 Adora Fertility
📍 Taringa