An exciting opportunity exists to join a 'big 4' bank as a Casual Relief Customer Service Officer supporting branches across the northern Adelaide region.

This role is ideal for customer-focused professionals who enjoy helping people, thrive in a quick-paced environment and are looking to build experience within the banking industry.

As a Casual Relief Customer Service Officer, you'll support multiple branch locations, helping deliver exceptional customer experiences while assisting with day-to-day branch operations.

About the Role

As part of the relief team, you'll provide coverage across the banks northern branch network, supporting branches from Ingle Farm through to surrounding northern locations as required.

Your first month will include comprehensive training across multiple branches to ensure you're set up for success. Following training, you'll receive your roster in advance where possible, although flexibility is essential as branch requirements can change and occasional same-day allocations may occur.

While this position does not offer guaranteed hours, recent demand has seen relief team members consistently engaged across the network.

Key Responsibilities

- Deliver outstanding customer service to branch customers
- Process cash transactions accurately and efficiently
- Assist customers with their everyday banking needs
- Identify opportunities to refer customers to specialist banking services
- Maintain compliance with banking policies and procedures
- Support branch operations and administrative tasks as required
- Represent the bank professionally across multiple branch locations

About You We're looking for candidates who possess:
- Strong customer service experience
- Previous cash handling experience
- Excellent communication and interpersonal skills




- A flexible and adaptable approach to work
- Strong attention to detail and accuracy
- Reliable transport and the ability to travel across the northern branch network

Highly Regarded
- Previous banking or financial services experience
- Retail banking branch experience
- Sales or referral experience
- Experience working within a customer-facing environment with performance targets

Location Requirements To minimise travel requirements, preference will be given to candidates located within approximately 5-10km of Ingle Farm. Travel expectations would generally not exceed a 45-minute commute to support neighbouring branches across the northern region.

Recruitment Process

- Stage 1: Video Interview
- Stage 2: Hiring Manager Interview

If you're passionate about customer service and interested in a career with one of Australia's leading banks, we'd love to hear from you. Apply now.

Talent Solutions as part of ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more - www.manpowergroup.com.au/privacy-policy

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856

📌 Customer Service Officer (Adelaide)
🏢 ManpowerGroup Australia
📍 Adelaide