About the role

This is a customer service focused role where you will be working within a small team of key internal sales staff. You will be required to learn about the company and product range and deal with customers on a regular basis, both face to face and over the phone. Daily general administration duties are required such as invoicing, processing of orders, data entry, liaising with the internal & external sales staff and maintaining company standards.

Key responsibilities

- Providing excellent customer service
- Answering incoming phone calls and dealing with queries
- Daily order processing, maintaining timely and accurate sales order entries
- Work closely with the warehouse staff to ensure orders are dispatched on time
- Invoicing
- Data entry
- Other administrative duties as required

About you





- Must have a passion for and experience in customer service
- Positive can do attitude
- Excellent telephone and people skills
- Intermediate computer knowledge
- Strong organisational skills
- High attention to detail
- Excellent time management
- Excellent communication skills and flexible attitude
- The ability to work in a rapid paced environment
- Must be a team player

About us Titus Tekform is part of the Titus Group, an international hardware supplier to the kitchen / joinery / furniture manufacturing industry. The business is located at Prestons in Sydney's south west on the junction of the M5/M7.

📌 Customer Service Representative (Prestons)
🏢 Titus Tekform
📍 Prestons