Job Function: Repair & Service

Location: Macquarie Park, NSW, AU, 2113

Work Location (for field-based positions):

Work Flexibility: Hybrid

Job ID: 5870

Your Mission

- Drive service contract growth across ANZ.
- Ensure all contracts and pricing agreements comply with legal, regulatory, and company standards.
- Ensuring contractual service obligations are met.
- Analyse service contract pricing performance, margins, and market trends, recommending adjustments to optimise profitability.
- Drive the service contract review process to ensure contracts remain current, compliant and commercially sound.
- Support bids, tenders and proposals by ensuring service contract terms are competitive and compliant.
- Work with Customer Solutions Leads to monitor field-based service KPIs.
- Provide customer-facing support to the sales team on contract value propositions and benefits.

Your Talents

- Tertiary qualifications in Business,



Health studies or similar.
- Experience selling to multiple stakeholders in the medical device sector, including service contracts.
- Extensive experience managing large field-based service teams; minimum five years preferred.
- Experience in SAP and Salesforce is essential.

Your Benefits

- Leave Benefits (Annual Leave, Sick Leave, Parental Leave, etc.)
- Birthday Benefits
- Transport Allowance (if applicable to role)
- Onsite Parking
- Accessibility to Public Transport
- Versatile Work Arrangements
- Wellness Programs and Activities
- Professional Development Opportunities
- Global Exposure & Business Travel Opportunities (if applicable to role)
- All other statutory benefits

HR Contact

5870

📌 Customer Solutions Manager ANZ (m/f/d) (Macquarie Park)
🏢 KARL STORZ
📍 Macquarie Park