We’re hiring a Customer Success Manager to join an fast growing, AI native SaaS vendor. This is a high impact role managing a genuinely differentiated platform into the HR & talent sector.

You’ll own the full customer life cycle from onboarding to managing the relationship, working on AI product implementation, backed by a scaling product & growing team in Sydney.

Clear product market fit & strong demand to be managed.

What you’ll be doing

- Owning the full Customer life cycle from onboarding through to implementation.
- Running value led, webinars, enablement & training.
- Working closely with leadership, marketing, solutions and product teams to drive engagement & retention

What we’re looking for

- Experience as an Onboarding Manager,



Customer Success Manager or Implementation in SaaS.
- Strong relationship building skills.
- Experience dealing with AI, HR, talent or professional services businesses
- Experience or desire to be in an earlier stage / scale up environment.

What’s on offer

- Opportunity to work in Scale Up AI platform with robust differentiation.
- Clear progression path as the company scales.

If you’re looking for a role where you can work meaningful deals, sell a standout AI product, and be part of a genuinely high growth SaaS story, this is worth a conversation.

📌 Customer Success Manager - AI SaaS (Sydney)
🏢 Salient Group
📍 Sydney