AI Job Summary

- Manage the customer journey from enquiry/demo through onboarding, adoption, training, renewal and expansion.
- Own inbound opportunities and coordinate/deliver product demonstrations for the region.
- Own and grow the Education vertical; be a trusted resource for schools/partners and expand market presence.

Sign up or log in to analyse my fit

Role Type

Permanent • Full time • Mid-level Senior

Pay Rate

$100 AUD – $120 AUD (Annum)

Description

The Customer Success Manager – QLD/NT/WA is a hybrid customer success and sales role responsible for supporting customers across the full CommBox journey — from first enquiry and demonstration through to onboarding, adoption, training, renewal and expansion. Based from the CommBox Queensland Experience Centre, this person is the third member of the QLD,



NT and WA regional team and works closely with the Head of Northern Regions to provide an exceptional CommBox experience for customers and partners.

The role will own inbound opportunities for the region, coordinate and deliver product demonstrations,

manage an allocated customer portfolio, identify renewal and cross-sell opportunities and ensure customers are successfully adopting CommBox solutions.

The role will also take ownership of the Education vertical within the region, becoming a trusted

CommBox resource for schools, education customers and partners and helping grow CommBox’s presence across the education market.

📌 Customer Success Manager – Northern & Western Regions (Brisbane)
🏢 Employment Hero
📍 Brisbane