About the Role:

As a CBRE Data Center Technician, To provide exceptional customer service and comprehensive Maintenance services to the client and the contract. In order to be successful in the role it is key that the Shift Technicians understands procedures, processes and operates them to the required standards

Required to work on Shift 12 hours rotating - Continental roster 4 on - 2 days/2 nights - 4 days off , 5 on - 2 days/3 nights - 5 days off & repeat subsequently 5 on 3 days, 2 nights - 5 day off > 4 on - 2days/2nights - 4 days off

5:30 am - 5:30 pm /5:30 pm - 5:30 am

Static site support - only to 1 Data Center's client

Working location - Sydney CBD - Ultimo, Harris street

This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.

What You’ll Do:

Operational

Responsible for ensuring that maintenance activities within the buildings are being carried out with due regard to Health and Safety, business risk and maintaining the 100% uptime criteria

Responsible for maintaining excellent standards of response to Asset performance, completion of assigned work and ensure any abnormal operating conditions and housekeeping issues are dealt with proficiently

Carry out routine planned preventative maintenance tasks as required within and across HV and LV distribution systems, associated plant / equipment and HVAC mechanical cooling / heating systems as determined by the CMMS system’s work orders

Monitor BMS for running and alarm conditions when required

Building walk-rounds, taking meter readings from UPS, PDU’s and other electrical equipment to monitor capacity

Investigate faults, identify root causes and effect remedies

Prepare accurate / timely service/incident reports as required

Ensure corrective / repair works are carried out in accordance with current regulations

Assist when/where required with equipment installation works and asset data capture

Participate in emergency call out roster providing cover for weekend and team member absences, as required





Develop a comprehensive understanding of the building(s) infrastructure and their layouts, functions and complexities

Deliver effective communication through advice, review, leadership and direct contribution to team meetings, briefings, correspondence, monthly and ad-hoc reporting, as appropriate

Be a point of contact during significant events or multi-discipline technical escalations occurring within the specified sites

As necessary, participate in any business continuity plans the team may be involved in

Ensure data centre operations and CBRE business policies and processes are complied with at your sites i.e. effectively communicated, implemented and adhered to within the contract

Ensure a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Ensuring contractually agreed SLA’s and KPI’s within the Scope of Works (SOW) are met and necessary record retention demonstrating adherence

Manage contractors/suppliers to insure maintenance, repairs, and operations are to a high standard and in line with maintenance agreements/SLAs

Promote and maintaining the core Values of CBRE and ensure the professional image of CBRE is presented onsite all times

Manage other tasks as directed by the client

Escalate relevant matters to superiors as soon as practically possible

Provide relief to the Shift Lead during their absence People

Culture carrier and promotes best practice

Customer Relationship Management - Maintain positive relationship with the Clients/Customers

Hold team members accountable to performance standards, managing, understanding and addressing any underperformance appropriately





Participate in work related team meetings and activities as required

Actively promote teamwork within the team, contract and business Quality and Safety

QHSE - Responsible for administrative tasks related to QHSE

Reporting and management of work management system

Logging hazards & customer feedback on the QHSE Management Portal

Log books compliance

Maintaining compliance with all mandatory training Others

Receiving supplier quotes and uploading onto the internal system for client approval

Constantly improve quality, service, and efficiency

Process improvement

Being a person who can be turned to for expert knowledge, advice, or reliable performance, especially in a crucial situation

What You'll Need:

Experience, Knowledge, Skills and Abilities Essential

Must understand all the associated safety code related requirements relative to providing the service.

Experience with Health & Safety Risk Assessments and Control Measures

3-4 years Experience of maintaining critical & temperature control conditioned environments

Detailed understanding and experience of the electrical and mechanical systems used in a data center environment, including: Feeders, Transformers, Generators, Fuel Systems, Switchgear, UPS systems, Battery banks, ATS/STS units, PDU/PMM units, Air handling units, chilled water systems, Fire Alarm systems, and Fire Suppression systems (pre-action sprinklers).

Prior exposure to maintenance scheduling and subcontractor management and supervision

Robust understanding of ticketing or workflow management systems and tools

Experience of managing escalation and emergency issues

NSW Electrical License & completed Certificate III Electrotechnology Electrical

Good building services knowledge

Good Customer relationship skills

Working knowledge of “Permit to work” systems

Understand and interpret technical drawings / processes

Experience of CMMS and BMS systems

Australian Citizen - to support requirement for NV1 vetting security clearance

📌 Data Center -Shift Technician, Electrical (Sydney)
🏢 Cbre
📍 Sydney