About the role

Southern Oral and Maxillofacial Surgeons is seeking a detail-oriented and professional Dental Receptionist/Administrator to join our team on a part-time basis. Based in Mornington, VIC, this role is fundamental to the smooth operation of our practice, serving as the first point of contact for our patients and providing essential administrative support to our clinical team. As a Dental Receptionist/Administrator, you will manage patient interactions, schedule appointments, handle correspondence, and maintain our practice management systems.

This position plays a crucial role in ensuring exceptional patient experiences and supporting the efficient delivery of oral and maxillofacial surgical services.

Key responsibilities

- Greeting patients in a warm and professional manner, ensuring a welcoming atmosphere upon arrival
- Scheduling and managing patient appointments using practice management software, minimising gaps and maximising clinic efficiency
- Processing patient registrations and maintaining accurate, up-to-date patient records and documentation
- Handling telephone inquiries, patient questions and appointment requests in a courteous and timely manner
- Collecting patient fees, processing payments and maintaining financial records with accuracy
- Coordinating with clinical staff regarding patient schedules, treatment plans and special requirements
- Managing practice correspondence, including letters, referrals and clinical communications
- Maintaining confidentiality of all patient information in accordance with privacy legislation and practice protocols
- Supporting administrative functions including filing, data entry and document management
- Assisting with general practice administration and other duties as required
- If you have Dental Assistant qualifications, there is scope to play a clinical role on occasions.

What we're looking for

- Previous experience working as a dental receptionist or in a similar administrative healthcare role




- Proficiency with practice management software and Microsoft Office applications
- Excellent verbal and written communication skills with the ability to interact professionally with patients and staff
- Solid organisational and time management abilities with the capacity to manage multiple tasks simultaneously
- Attention to detail and accuracy in record-keeping and data management
- Professional telephone manner and customer service orientation
- Understanding of dental terminology and familiarity with dental procedures (preferred but not essential)
- Knowledge of privacy legislation and commitment to maintaining patient confidentiality
- Ability to work collaboratively within a team environment
- Current knowledge of infection control and practice management standards within dental settings (preferred)

What we offer Southern Oral and Maxillofacial Surgeons is committed to a supportive, professional work workplace. We offer part time work arrangements that provide flexibility. We foster a collaborative culture where staff are valued, respected and supported in their roles. We believe in rewarding our employees fairly and providing a workplace where you can develop your career in the dental industry. We also encourage open communication and welcome discussions.

About us

Southern Oral and Maxillofacial Surgeons is a respected dental practice located in Mornington, Victoria, specialising in oral and maxillofacial surgical services. We are committed to delivering exceptional patient care. Our team includes experienced surgeons and dedicated support staff who work collaboratively to provide comprehensive, compassionate care. We are an established practice with a strong reputation within the local community and broader dental profession.

Apply now

If you are a professional, organised and patient-focused individual with dental reception experience, we would like to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you are interested in this position. For further information about this opportunity, please contact Southern Oral and Maxillofacial Surgeons at your earliest convenience.

📌 Dental Receptionist/Administrator (Mornington)
🏢 Southern Oral and Maxilofacial Surgeons
📍 Mornington