Duty Manager - Central Hotel, Blacktown

Duty Manager - Central Hotel, Blacktown

26 Sep
|
O'Hara Hotels
|
Blacktown

26 Sep

O'Hara Hotels

Blacktown

Are you passionate about hospitality and creating memorable experiences? Central Hotel, Blacktown is looking for a energetic and motivated Duty Manager to join our team!

About Us:

Central Hotel is a vibrant venue, offering a warm and welcoming atmosphere for guests. With a commitment to providing exceptional service, we pride ourselves on being a cornerstone of our community.

Part of a wider group with 12 hotels, we offer real career development. We employ high performing and driven managers to ensure that we can deliver on our purpose; To provide exceptional customer experiences that leave a lasting impression in our community.

The Role:

As Duty Manager, you will be a pivotal part of our team, overseeing day-to-day operations, managing staff, and ensuring our patrons enjoy a welcoming and enjoyable experience. Your key responsibilities will include managing bar and gaming services, coordinating the team, and ensuring compliance with all relevant regulations.

Key Responsibilities:

- Manage daily hotel operations with a focus on the gaming floor.

- Lead and support a team to maintain high service standards.

- Handle guest inquiries and resolve any issues promptly.

- Oversee cash handling, gaming operations, and compliance.





- Uphold and enforce safety, health, and gaming regulations.

- Oversee the bar, ensuring compliance with all policies and regulations.

- Maintain strong relationships with customers and team members, fostering a positive and welcoming environment.

- Assist in rostering, staff management, and training.

- Uphold high standards of service and cleanliness throughout the hotel.

What We’re Looking For:

- Exceptional communication and customer service skills.

- Previous experience in a duty management role within the hospitality industry advantageous, but not necessary.

- Gaming experience.

- Ability to lead a team in a fast-paced, high-energy environment.

- Flexibility to work across a variety of shifts, including evenings, weekends, and public holidays.

- Must hold RSA and RCG certification. ARCG will need to be obtained within 6 weeks of employment.

What We Offer:

- Competitive salary with bonus scheme, room for growth and professional development.

- A supportive and friendly team environment.

If you're ready to take the next step in your hospitality career and become an integral part of our team, apply now!

📌 Duty Manager - Central Hotel, Blacktown
🏢 O'Hara Hotels
📍 Blacktown

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