Service Desk Analyst Ii Grow, Learn & Impact It Support New South Wales (Australia)

Service Desk Analyst Ii Grow, Learn & Impact It Support New South Wales (Australia)

25 Sep
|
Helia
|
Australia

25 Sep

Helia

Australia

Job Description
Helia is Australia's first Lenders Mortgage Insurance (LMI) provider, based in North Sydney.
We are seeking a Level 2 Service Desk Analyst to join the IT team, handling requests via phone, self-service, and walk-ins.
You will follow established procedures, resolve issues, and contribute to our shift-left strategy by empowering users through knowledge and automation.
You will work in a team-oriented IT workplace, gaining exposure to Cyber Security and Digital Solutions while supporting Windows

📌 Service Desk Analyst Ii Grow, Learn & Impact It Support New South Wales (Australia)
🏢 Helia
📍 Australia

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