· Must Have Skills:

/n Providing Level 2/3 support across servers, M365, Azure, AWS, networking. /n · Supporting complex real-time monitoring environments. /n · Part of end-to-end IT support team which also managed projects /n · Active Directory, Microsoft SCCM, MS Office, Odoo, SAP, BMC Remedy, QuickBooks, MSProjets, Service Now /n · Java, JavaScript, HTML, CSS, PHP, C++, Python, .Net, C#, SQL, MySQL, Crystal Reports, Apache, IIS. Windows, Linux, Mac OS, IOS, Android /n · Nice to Have Skills: /n · Life cycle of Incidents associated with EUC equipment and EUC software, and provide break/fix support, advice, and assistance to Authorized Users. /n · Incident handling (P1/P2 issues) and Proxy clustering and Slow browsing issues, URL filtering (block/allow websites) /n · Coordinate with Customers’ vendors for provision of end-user support (e.g.,



Hardware Vendor technicians for warranty repair/replacement /n · Replace equipment and/or software in order to conduct a repair, support the Authorized User by copying data, performing backups and restoring data and backups to the replacement EUC device /n · Operational support for certified Network Printers / Scanners / MFPs / Plotters / Label Printers / Tag Printers using proxy network /n · Loading/Reloading of PCs with Customer standard image for deployment. /n · operational support for disaster recovery and BCP emergency response activities in the event of emergency situations and annual testing requirements at local sites /n /n /n

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📌 EUC Engineer (Melbourne)
🏢 XPT Software Australia Pty
📍 Melbourne