Pepper Money is seeking a Team Leader, Contact Centre to lead a team of Customer Service Specialists, delivering outstanding customer outcomes while maintaining compliance.
The role involves coaching, developing and supporting your team, and managing workload and service levels within a busy contact centre workplace.Weekend rosters are required as part of the regular pattern.
You will partner with stakeholders across Customer Service and the broader business to drive continuous improvement,
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📌 Team Leader, Contact Centre — Hybrid Work & Customer Excellence South Australia
🏢 Pepper Group
📍 South Australia
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