We are a well-established property maintenance business providing reliable, high-quality services across residential, commercial, and strata properties. Due to continued growth, we are seeking an organised and proactive Administrator to support our operations and ensure smooth day-to-day office functions.
About the Role
This role is critical to keeping jobs scheduled, clients informed, and technicians supported. You will be the central point of contact between customers, trades, and management.
Key Responsibilities
- Answer and manage incoming calls, emails, and service requests
- Schedule and coordinate maintenance jobs and tradespeople
- Prepare work orders, purchase orders, and job documentation
- Liaise with site managers, suppliers, and contractors
- Maintain accurate job records, invoices, and databases
- Assist with general accounts support
- Follow up outstanding jobs and ensure service completion
- General office administration and support duties
About You
- Previous experience in administration (property, maintenance, or construction experience highly regarded)
- Minimum 1-2 years of administration experience is required
- Strong organisational skills with the ability to prioritise tasks
- Excellent communication and customer service skills
- High attention to detail and accuracy
- Confident using office systems and job management software
- Ability to work independently and as part of a team
- Professional phone manner and positive attitude
- Australian work rights are required for this position