Job Description

n

The Clinic Receptionist is responsible for providing a professional, welcoming and efficient front-of-house experience for all clients, practitioners and visitors. The role involves managing reception, phones, emails, appointments, client communication and day-to-day clinic operations to ensure the clinic runs smoothly.

Key responsibilities n

Welcome and greet clients in a friendly and professional manner

n

Manage the reception desk and maintain a clean, organised and welcoming reception area

n

Check clients in and out of appointments

n

Assist clients with general enquiries, bookings, payments and appointment information

n

Answer incoming phone calls promptly and professionally

n

Manage general reception and clinic email enquiries

n

Book, reschedule and cancel client appointments

n

Manage practitioner calendars and appointment availability

n





Assist with new client registrations and ensure client information is accurately recorded

n

Maintain client confidentiality and handle personal information appropriately

About you n

Excellent communication and customer service skills

n

Friendly, professional and approachable manner

n

Strong organisational and time-management skills

n

Ability to multitask in a busy clinical environment

n

Solid attention to detail

n

Reliable, punctual and proactive

n

Comfortable using computers, email and clinic management software

n

Ability to maintain confidentiality and handle sensitive client information appropriately

n

Willingness to assist with general clinic duties outside of reception when required

n

#J-18808-Ljbffr

📌 Receptionist at Health Clinic (Bullatale)
🏢 Health Space Clinics
📍 Bullatale