Bill to Cash Subject Matter Expert (SME)- SAP

Role Summary

TheBill to CashSME provides functionalexpertiseand business process knowledge for the ANZ SAP S/4 implementation. Working with the Stream Lead, project team, and business stakeholders, the role supports end-to-end process and system design, documents andvalidatesbusiness requirements, and contributes to readiness, testing, and adoption across the project lifecycle.

Key Responsibilities

- Provide Bill to Cash domain SME input across design, build, and deployment.
- Document and validate current-state processes and business requirements (including pain points/opportunities).
- Support future-state process and solution design aligned to SAP S/4 and business needs.
- Participate in workshops/design discussions; review and validate proposed process/system changes.
- Support issue and risk management within the stream (process, data, solution), including escalation where required.
- Contribute to testing (scenario input, execution support, defect triage, outcome validation).
- Support change and readiness activities (process documentation, training inputs, communications, adoption support).
- Maintain strong stakeholder relationships and provide regular updates to the Stream Lead.
- Work in line with Kraft Heinz Food Safety, Environmental, Health and Safety, Ethics, and Human Resources policies and uphold Kraft Heinz values.

Skills and Experience

- Bachelor's degree.
- Experience in process improvement and/or project, transformation, or system-related initiatives.
- Able to document requirements and processes and translate business needs into practical solutions with cross-functional stakeholders.
- Experience supporting workshops and delivery activities (e.g., testing, training, implementation).




- Comfortable working in a changing environment with competing priorities.
- SAP/ERP or large-scale system implementation experience is advantageous.
- Strong Bill to Cash functional knowledge; effective communicator and collaborator in a matrix environment.
- Strong problem-solving skills and ability to manage priorities and timelines.
- Ability to travel on a routine basis.

If you think you are up for the challenge that this roleoffers,thendon’thesitate.

Job Description

Bill to Cash Subject Matter Expert (SME)- SAP

Role Summary

TheBill to CashSME provides functionalexpertiseand business process knowledge for the ANZ SAP S/4 implementation. Working with the Stream Lead, project team, and business stakeholders, the role supports end-to-end process and system design, documents andvalidatesbusiness requirements, and contributes to readiness, testing, and adoption across the project lifecycle.

Key Responsibilities

- ProvideBill to Cash domain SME input across design, build, and deployment.

- Document andvalidatecurrent-state processes and business requirements (including pain points/opportunities).

- Support future-state process and solution design aligned to SAP S/4 and business needs.

- Participate in workshops/design discussions; review andvalidateproposed process/system changes.

- Support issue and risk management within the stream (process, data, solution), including escalation where required.

- Contribute to testing (scenario input,



execution support, defect triage, outcome validation).

- Support change and readiness activities (process documentation, training inputs, communications, adoption support).

- Maintain strong stakeholder relationships and provide regular updates to the Stream Lead.

- Work in line with Kraft Heinz Food Safety, Environmental, Health and Safety, Ethics, and Human Resources policies and uphold Kraft Heinz values.

Skills and Experience

- Bachelor’s degree.

- Experience in process improvement and/or project, transformation, or system-related initiatives.

- Able to document requirements andprocesses andtranslate business needs into practical solutions with cross-functional stakeholders.

- Experience supporting workshops and delivery activities (e.g., testing, training, implementation).

- Comfortable working in a changing workplace with competing priorities.

- SAP/ERP or large-scale system implementation experience isadvantageous.

- Strong Bill to Cash functional knowledge; effective communicator and collaborator in a matrix environment.

- Strong problem-solving skills and ability to manage priorities and timelines.

- Ability to travel on a routine basis.

If you think you are up for the challenge that this roleoffers,thendon’thesitate.

Location(s)

Freshwater

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.

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📌 Bill to Cash SME - SAP (Melbourne)
🏢 KraftHeinz
📍 Melbourne