Service Desk Team Lead: Lead, Coach & SLA Champion (Sydney) (New South Wales)

Service Desk Team Lead: Lead, Coach & SLA Champion (Sydney) (New South Wales)

26 Sep
|
Green Light
|
New South Wales

26 Sep

Green Light

New South Wales

Job Description

Green Light is seeking a Service Desk Team Lead in Sydney to join our Technical Delivery Team. You will lead, coach and mentor a team of Service Desk Analysts, conduct regular performance reviews, and manage one to one and team coaching sessions.

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You will also support recruitment, onboarding and training and all succession planning activities, while coordinating with infrastructure, security and application support teams to resolve complex issues.

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📌 Service Desk Team Lead: Lead, Coach & SLA Champion (Sydney) (New South Wales)
🏢 Green Light
📍 New South Wales

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