26 Sep
|
Logistics360
|
Melbourne
26 Sep
Logistics360
Melbourne
Receive and process bookings via phone, email, online systems, and in person.
Check availability and provide customers with accurate information regarding dates, times, prices, and services.
Enter and maintain accurate customer and booking information in relevant systems.
Confirm, amend, reschedule, and cancel bookings as required.
Communicate customer requirements, special requests, and booking changes to relevant departments.
Maintain accurate records and ensure customer information is kept confidential.
Monitor cancellations, changes, and no-shows and update booking systems accordingly.
Resolve booking issues and customer concerns in a professional and timely manner.
Coordinate with colleagues and other departments to ensure bookings are fulfilled smoothly.
Domestic Transport experience is significant
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📌 Bookings clerk (Melbourne)
🏢 Logistics360
📍 Melbourne