Customer Concierge Lead — Hybrid, Data Driven Coaching Brisbane

Customer Concierge Lead — Hybrid, Data Driven Coaching Brisbane

25 Sep
|
Jacaranda Finance
|
Brisbane

25 Sep

Jacaranda Finance

Brisbane

Jacaranda Finance is seeking a Customer Concierge Team Leader to build and lead our Brisbane-based centralised tier-one customer service function.
You will coach front-line specialists, manage escalations and drive outcomes, while coordinating with offshore Fiji teams and cross-functional partners.You'll shape a high-performance, customer-first culture, own onboarding and development, and ensure productive workflow, service levels and performance insights across the team.
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📌 Customer Concierge Lead — Hybrid, Data Driven Coaching Brisbane
🏢 Jacaranda Finance
📍 Brisbane

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