Job Description

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Katherine Motel is hiring a Full time Motel Manager role in Katherine, NT.

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Flexible hours available

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5 years of relevant work experience required for this role

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Working rights required for this role

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Expected salary: $90,000 per annum

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This is an immediate start position

Key Responsibilities n

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- Oversee & train daily operations of motel accommodation, restaurant, café, bar, event/ conference space, pool and guest amenities
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- Ensure smooth check-in/ check–out processes and maintain reservation systems efficiently
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- Revenue management and business growth
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- Develop, implement and maintain Standard Operating Procedures (SOPs) for all departments to streamline operations and improve consistency across services
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- Monitor property upkeep including cleanliness, safety, general maintenance of the equipment, grounds and premises
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- Implement security policies/ protocols to protect the premises from loss/ theft/ damage to any money, stock and equipment
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- Drive guest feedback collection and resolve complaints in a timely and professional manner
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- Manage operational budgets and ensure profitability
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- Ensure compliance with liquor licensing and food safety regulations.
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- Promote and coordinate use of events/ conference facilities.
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- Liaise with clients for planning and delivery of functions.
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- Ensure appropriate staffing and service delivery for event/s.
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- Manage staff performance, including staff expectations, conducting reviews, and taking corrective action where required.
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- Preference will be given to the candidates with training skills of Bar/Barista Staff.
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- Lead by example with a hands‑on, service‑first approach
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- Foster a positive and qualified workplace culture, ensuring compliance with Fair Work and workplace laws.
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- Ensure compliance with NT legislation, including health and safety, liquor licensing, and food safety.
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- Maintain occupational health & safety procedures and incident reporting.
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- Monitor daily, weekly, and monthly performance metrics including sales, guest feedback, and cost controls.
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- Drive sales and profitability through creative promotions and community engagement and seasonal strategies to grow the customer base
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- Build partnerships with local organizations to increase occupancy, event bookings, catering services and brand visibility
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- Contribute to social media or local marketing efforts to promote accommodation, events, specials, or featured products
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Skills & competencies nn
- Minimum 5 years’ experience in motel/ hotel/ hospitality industry desirable
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- Strong leadership and communication skills.
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- Financial management and budgeting experience.
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- Familiarity with hospitality software (PMS, Channel Manager, Revenue Management, POS, accounting).
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- Problem- solving and conflict resolution skills.
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- Current RSA certification and Food Safety Supervisor certificate (or willingness to obtain).
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- Ability to work flexible hours, including weekends and evenings.
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- Ability to manage diverse team and multitask across service types.
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- High standards of cleanliness, organization, and operational efficiency.
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- Ability to work independently and collaboratively within a team.
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📌 Motel Manager (Katherine)
🏢 Rashi Joshi
📍 Katherine