Governance Support Officer An opportunity has become available for a motivated and organised individual to join the Governance, Risk & Assurance (GRA) division as a Business Support Officer.

- Temporary opportunity for 6 months
- Clerk 3/4 - $ 87,199 - $ 95,482 superannuation and leave loading
- Sydney CBD (McKell)
- Flexible and hybrid working arrangements
- Opportunity to gain experience across governance, risk, resilience, assurance and corporate services

About the Role

This role provides administrative, coordination and operational support across the Governance, Risk & Assurance division. Working closely with governance, risk, resilience and assurance professionals, you will support team operations, coordinate activities, maintain records and reporting, and contribute to the delivery of key business outcomes.

This role will suit someone who is organised, proactive, customer-focused and enjoys working with a variety of stakeholders.

In this Role You Will

- Provide administrative and business support across the division.
- Coordinate meetings, workshops and team activities.
- Prepare reports, presentations, meeting papers and business documentation.
- Maintain records, registers and information management systems.
- Monitor shared mailboxes and coordinate responses to enquiries.
- Support reporting, compliance and assurance activities.
- Build productive relationships with stakeholders across the department.
- Contribute to process improvements and effective service delivery.
- To be Successful You Will Demonstrate
- Strong organisational and time management skills.
- The ability to manage competing priorities and meet deadlines.




- Clear and professional communication skills.
- The ability to work independently and as part of a team.
- Sound judgement and attention to detail.
- Proficiency in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint and Teams.
- A customer-focused and collaborative approach.

Desirable Experience
- Administration, business support or coordination experience.
- Experience supporting reporting, meetings, projects or operational activities.
- An interest in governance, risk, resilience, assurance or corporate services.

What We Need From You

If you are seeking a TAA or Secondment opportunity, please obtain approval from your current Manager before applying.

To apply, please submit:

- A current CV (maximum 3 pages).
- A covering letter (maximum 1 page) outlining your interest in the role and the skills and experience you would bring to the team. Please also outline your starting notice period or any planned leave which may impact your availability.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months.



The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: 11:59pm Wednesday 30th August 2026

Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that advantages people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [email protected].

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

Application contact details

If you have questions or would like to learn more about this role, please reach out to the contact below:

Contact Jess Tan

Contact email [email protected]

Application close date 30 September 2026 at 11:59pm

📌 Governance Support Officer (Sydney)
🏢 Department of Customer Service
📍 Sydney