Australian Financial Complaints Authority (AFCA) in Melbourne seeks an influential Ombudsman to lead banking and finance disputes, applying deep legal and regulatory expertise to deliver fair, independent outcomes for consumers. You will shape industry practices, drive accountability, and elevate AFCA's standing across stakeholders.
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The role requires strategic vision, mentoring across Adjudicators and Caseworkers, and a track record of leadership in financial services.
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📌 Senior Ombudsman - Banking & Finance (Victoria)
🏢 Australian Financial Complaints Authority
📍 Victoria
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