My Guardian is a leading Aged and Disability Care service provider delivering compassionate, high-quality, person-centred care. As we continue to grow rapidly, we remain committed to empowering individuals to live safely, independently, and with dignity.

The role will be full-time, on-site at our Sydney Olympic Park Head Office.

About My Guardian

My Guardian is a leading Aged and Disability Care service provider delivering compassionate, high-quality, person-centred care. As we continue to grow rapidly, we remain committed to empowering individuals to live safely, independently, and with dignity.

The role will be full-time, on-site at our Sydney Olympic Park Head Office.

Your key responsibilities will include but are not limited to:

- Build strong relationships with clients and families, delivering a high-quality, customer-focused support experience.
- Coordinate staff rostering and scheduling in full adherence to the SCHADS Award to ensure all shifts are effectively covered and services run smoothly.
- Triage and action a high volume of inbound calls and emails efficiently, serving as a primary point of contact for operational inquiries.




- Assist with NDIS and aged care program coordination, including service delivery, budget reviews, and compliance.
- Coordinate client-related services and resources, including maintenance, clinical products, and other support needs.
- Contribute to smooth office operations, including stakeholder communication, record management, and general administration.

The successful candidate must have:

- Able to work in a rapid-paced environment.
- Excellent communication and listening skills
- Compassionate, patient, and caring nature
- High level of organisational skills
- Ability to work independently
- Competent using Google Docs and able to learn business systems quickly
- Sound computer skills in Office and Excel (or similar)

Why join us?

- Competitive salary package
- Career growth opportunities
- Onsite gym
- Supportive and positive office culture
- Weekly Friday afternoon drinks and nibbles at Head Office
- Healthy snacks and refreshments

24 September 2026 Sydney Olympic Park New South Wales, Australia

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