Store Manager

Dottie's Gelato

t 8/2115 Castlereagh Road, Penrith, NSW, 2750, AUSTRALIA

Dottie's Gelato is looking for a Store Manager to lead our team and set the standard from day one. We want someone who leads with warmth, holds a high bar for quality, and knows how to build a great culture in a young, energetic team.

What you'll bring

Proven hospitality or QSR management experience

Robust leadership skills, with real confidence mentoring and developing young team members

A culture-first approach — you build a team environment people want to show up for

A sharp eye for product quality and consistency

Commercial instincts, with confidence driving sales and upselling

A warm, approachable style — the kind of leader your team describes as their favourite first boss

What you'll do





Own day-to-day store operations end-to-end

Recruit, train and lead the team, setting the tone for culture and standards

Maintain product quality and consistency across every shift

Drive sales performance through genuine upselling and customer experience

Report on store performance and work closely with the wider Dottie's team

Why join us

A ground-floor opportunity to help build a brand-new venture and shape its culture from the start.

Screening Questions

- Do you have experience in a similar role?
- Will your commute be 20 minutes or less?
- Describe your customer service experience

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