ARRA Coffee & Wine is a high-volume neighbourhood coffee shop and wine bar in Fitzroy with a strong base of loyal regulars. We are looking for an experienced Part time Head Barista to lead coffee service and set the standard for customer experience.

This role requires exceptional customer service, strong POS skills, and the ability to multitask efficiently in a fast-paced environment. We operate with a small, close-knit team of six, so reliability, communication and ownership are essential.

The role

- Lead and oversee daily coffee and bar operations
- Dial in and prepare espresso and filter coffee to a consistently high standard
- Deliver fast, accurate service during high-volume periods
- Provide outstanding customer service to a large base of regular customers
- Confidently operate POS systems and handle transactions accurately
- Train, support and supervise baristas and FOH staff
- Manage workflow, multitask effectively and prioritise under pressure
- Maintain cleanliness, organisation and stock levels at all times
- Liaise closely with management on service standards and improvements

What we’re looking for
- Minimum 2+ years’ experience in specialty coffee
- Proven ability to deliver exceptional customer service in high-volume venues
- Solid POS skills and cash-handling accuracy




- Experience dialling in multiple coffees and managing consistency
- Leadership experience within a small team
- Excellent multitasking and time-management skills
- Calm, professional and solution-focused under pressure
- Experience with food and wine service is a bonus

What we offer
- part-time role with stable, consistent hours
- Competitive pay based on experience
- Penalty rates and overtime
- Staff discounts
- Free food and drinks on shift
- Supportive, hands-on management
- A workplace built on standards, respect and teamwork

Requirements
- Barista experience: 2+ years (required)
- Customer service experience: 2+ years (required)
- POS experience (required)
- Food handling experience (required)
- Australian work rights (required)
- In-person role – Fitzroy
- RSA is a MUST

If you take pride in speed, consistency, and genuinely looking after regular customers, we’d love to hear from you. Send your resume to: [email protected]

Pay: From $33.00 per hour

Benefits

- Employee discount
- Free drinks
- Free food

Experience:
- Food handling: 2 years (Required)
- Barista: 2 years (Required)
- Customer service: 2 years (Required)

Licence/Certification:
- RSA (Required)

Work Authorisation:
- Australia (Required)

Work Location: In person

📌 Head Barista (Fitzroy)
🏢 Arra Coffee and Wine
📍 Fitzroy