Job Description

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We are a locally owned and operated pest control business based in Cairns , providing reliable pest management services to residential and commercial customers across the region.

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We’re looking for a friendly, reliable and organised Administration Assistant to join our team on a part-time basis. You’ll work closely with our office administration team and pest control technicians, helping keep our day-to-day operations running smoothly and ensuring our customers receive a high level of service.

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This is a varied role within a friendly and supportive team, with plenty of opportunity to learn, develop your skills and take on additional responsibility over time.

Administration Assistant – Part-Time About the Role n

Your day-to-day responsibilities will include:

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Answering incoming phone calls and responding to customer enquiries

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Booking and scheduling pest control services

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Coordinating appointments and technician schedules

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Communicating with our technicians throughout the day

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Sending quotes, invoices and service reports

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Entering and updating customer and job information

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Following up customers regarding recommended treatments and services

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Managing emails and general correspondence

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Liaising with customers, property managers, suppliers and contractors

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Assisting with data entry, filing and general office administration

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Keeping our job management system accurate and up to date

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Supporting the wider office team with day-to-day tasks

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Providing additional administration coverage when required, including during busy periods and staff leave

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About You n

We’re looking for someone with the right attitude, good communication skills and a willingness to learn.

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You’ll ideally be:

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Friendly, approachable and confident speaking with customers

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Reliable, punctual and well organised

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Comfortable using computers and learning new software

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A clear and professional communicator

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Detail-oriented and accurate with administration tasks

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Able to multitask and stay organised when things get busy

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Comfortable working as part of a close-knit team

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Happy to communicate with technicians and help keep their days organised

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Proactive and willing to take initiative

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Flexible and willing to provide additional coverage when required

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Previous administration or customer service experience would be an advantage, but we’re happy to train the right person .

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Experience in a trades, property management or service-based business would also be highly regarded.

What We Offer n

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Part-time employment, 3 days per week

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Approximately 20–24 hours per week

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Above-award remuneration based on experience and skill level

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A friendly and supportive team environment

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A locally owned and operated business

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On-the-job training and support

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Variety in your day-to-day work

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The opportunity to develop your administration and customer service skills

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The opportunity to learn different aspects of a service-based business

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The opportunity to take on more responsibility as you gain experience

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The Person We’re Looking For n

We’re looking for someone who wants to become part of our team, not just fill a position .

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If you’re organised, reliable, friendly, enjoy working with people and take pride in doing a great job, this could be the opportunity you’ve been looking for.

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You’ll be joining a local business where your contribution matters and where you’ll have the chance to learn, grow and become an important part of the team.

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If this sounds like you, we’d love to hear from you.

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📌 Administration Assistant - Part-Time (Cairns Regional)
🏢 Pestaway
📍 Cairns Regional