Senior Service Designer: Lead Client Experience Reform (Melbourne)

Senior Service Designer: Lead Client Experience Reform (Melbourne)

26 Sep
|
State Of Victoria
|
Melbourne

26 Sep

State Of Victoria

Melbourne

Victoria Legal Aid is seeking experienced service designers to be embedded within the CSSE team for a 9‑month engagement, with a versatile hybrid work arrangement in Melbourne. You will deliver service design artefacts, co-design sessions and oversee complex reform initiatives impacting client experience and access to services.

The role requires senior-level capability to plan, scope and run projects with autonomy, while collaborating with stakeholders and ensuring trauma‑informed, culturally

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📌 Senior Service Designer: Lead Client Experience Reform (Melbourne)
🏢 State Of Victoria
📍 Melbourne

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