Kate & Kole Pty Ltd, an Australian-made fine jewellery studio based in Newcastle, seeks a customer-enquiries specialist to own and nurture conversations across live chat, Instagram and email.
You will guide clients to the right team, coordinate appointments, and drive sales while preserving a memorable brand experience.
You will engage across engagement, wedding, fine jewellery, repairs and after-sales inquiries, ensuring effective, warm communication and timely follow-ups.
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📌 Customer Experience Lead — Jewellery Engagement & Sales New South Wales
🏢 Kate and Kole
📍 New South Wales
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