APAC Customer Experience Lead - Escalations Champion (Victoria)

APAC Customer Experience Lead - Escalations Champion (Victoria)

26 Sep
|
Internetwork Expert
|
Victoria

26 Sep

Internetwork Expert

Victoria

Job Description

INEOS Automotive in APAC seeks a Customer Care Lead to own escalated complaints across APAC, coordinating with Call Centre, dealer network, and senior leadership to deliver timely resolutions. You will drive accountable customer experiences and work cross-functionally to ensure service excellence.

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You will partner with Roadside Assistance, shape regional processes, and set the tone for customer experience with uncompromising standards across diverse markets in APAC.

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📌 APAC Customer Experience Lead - Escalations Champion (Victoria)
🏢 Internetwork Expert
📍 Victoria

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