About Us

Senior Helpers FNQ is a growing support services organisation providing high-quality care across the NDIS and Aged Care sectors in Far North Queensland. We are committed to delivering compassionate, person-centred support that enables people to live independently, safely, and with dignity in their homes and communities.

About the Role The Human Resources Officer will support the day-to-day HR operations of the organisation with a strong focus on recruitment, onboarding, compliance monitoring, training coordination, and HR administration. This role plays an important part in ensuring we maintain a reliable, skilled, and compliant workforce of Support Workers to meet the needs of our clients.

Key Responsibilities:

- End-to-end onboarding of support workers.
- Ensuring compliance with NDIS and Aged Care requirements.
- Coordinating mandatory training and inductions.
- Managing employee records and compliance documentation.
- Handling disciplinary actions, performance management, and investigations.
- Providing HR support and advice to staff and managers.
- Maintain accurate and confidential HR records and employee files.




- Assist with HR reporting and recruitment tracking.

About You:

- High-level experience in HR or a similar role.
- Solid knowledge of employee relations and disciplinary processes.
- Experience in Aged Care, NDIS, or a regulated setting (highly regarded).
- Excellent organisation, communication, and confidentiality skills.

Qualifications No formal HR qualifications are required; however, significant practical experience in a similar HR role is strongly preferred.

Why Join Senior Helpers FNQ

- Supportive and friendly team environment
- Opportunity to contribute to a growing support services organisation
- Meaningful work supporting people within the community
- Opportunity to help shape and improve HR processes as the organisation grows

How to Apply Please submit your resume and a short cover letter outlining your experience and suitability for the role. Emial: [email protected]

Pay: $31.20 – $34.58 per year

Work Location: In person

📌 Human Resources Officer – Full Time (Cairns)
🏢 Senior Helpers
📍 Cairns