Join Australia’s number one online furniture and homewares retailer and play a pivotal role in strengthening and growing our B2B partnerships. As a Key Account Manager, you will focus on developing strategic accounts, ensuring clients receive exceptional service while driving long-term revenue growth through deeper collaboration.

What You’ll Do

- Manage and grow a portfolio of key business accounts, driving retention and expansion

- Partner with clients to understand their goals and deliver tailored solutions

- Demonstrate strong negotiation skills and business acumen in pursuing upsell and cross-sell opportunities for strategic sales

- Collaborate with internal and offshore teams to deliver seamless service, accurate quotes, invoices, and account support

- Proactively gather client feedback, resolve issues, and enhance the customer experience

- Leverage sales data and account insights to uncover new business opportunities

What You’ll Bring

- Proven sales experience within the building, interior design, or furniture industries

(e.g., showroom sales, bathroom/flooring/tapware specialists, commercial furniture, or interior designers with sales backgrounds)





- Demonstrated ability to read and interpret floor plans and technical layouts.

- Experience in the Commercial Furniture industry highly regarded

- Excellent ability to influence and partner with stakeholders at all levels, including C-suite

- Robust business acumen, negotiation skills, and a client-first approach

- Confidence in using CRM systems (e.g Salesforce) and reporting on client metrics

- Outstanding communication and presentation skills

Why Join Us

- Work with Australia’s leading online furniture and homewares retailer

- Focus on strengthening trusted client partnerships - not cold calling

- Be part of an innovative and fast-growing B2B division

- Hybrid working arrangements - WFH Monday’s & Friday’s

- Supportive culture that values adaptability, teamwork, and customer success

- Thursday happy hour in our games room (yes, pool table and old-school arcade games)

- Catered lunches three days a week + subsidised barista coffee

- Paid birthday leave + parental leave

- Daily mindfulness practice

- Staff discounts across our entire range
- A culture that’s ambitious, grounded, and always evolving

📌 Key Account Manager (Sydney)
🏢 Temple u0026 Webster
📍 Sydney