Job Description

People Systems and Reporting Administrator n

Posted: 15/09/2026

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Closing Date: 14/10/2026

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Job Type: Permanent - Full Time

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Location: Canning Vale

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Job Category: Human Resources & Recruitment

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Your Impact:

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As a Full Time People Systems and Reporting Administrator, you will:

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- providetechnical and administrative support by troubleshooting issues, providing employee reports, and ensuring system compliance.
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- support process improvements to streamline HR operations, including the implementation and ongoing administration of ShiftCare.
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- reporting to People Systems & Reporting Lead.
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- collaborating with: Exec, HR, Payroll, IT, internal and external vendors (e.g., ELMO, SupportAbility, Definitiv and ShiftCare support).
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- proactive, self-motivated, and systems driven.
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- requireanalytical thinking, adaptability to new technologies, and a collaborative approach to support team objectives and system improvements.
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Job Description n

What you'll do:

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System Support

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The key responsibilities are listed below but not limited to:

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- Participate and assist in the implementation of HR strategies and initiatives
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- Manage user access in all HR Systems.
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- Maintain and update employee records with a focus on data accuracy.
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- Configure system settings, workflows, notifications, and approvals.
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- Manage security profiles, reset passwords, and uphold data security.
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- Troubleshoot technical and user-related issues, escalating as needed.
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- Assist staff with system navigation and self-service features.
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- Create and update positions as required.
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- Act as the first point of contact for system-related queries, providing timely resolution and user support.
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- Guide employees, managers, and stakeholders in effectively using all HR Systems as required.
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- Support the administration and configuration of ShiftCare, including user access, staff profile setup, teams, locations, forms, notifications and approved system settings.
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Data Entry & Integrity

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- Conduct regular audits of HR system data to ensure accuracy.
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- Perform bulk uploads and updates,



ensuring correct formatting and validation.
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- Restrict system access to authorised users only.
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HR Reporting & Documentation

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- Generate existing or ad-hoc reports in all HR Systems.
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- Develop and provide information from HR operational reports monthly and as required.
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- Maintain system documentation, user guides, Policy and Procedures and process manuals.
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System Process Improvement

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- Assist with ShiftCare implementation and ongoing support, including data migration and validation, system testing, issue investigation, documentation, training and transition to business-as-usual support.
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- Support testing of updates, integrations, and new features prior to deployment.
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- Assist in automating repetitive administrative tasks to improve efficiency.
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- Work closely with HR, Payroll, IT, and other internal teams to ensure seamless system functionality.
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- Liaise with external vendors, including all HR Systems, to resolve technical issues and implement system improvements.
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Desired Skills and Experience n

What you’ll bring:

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- Experience in HR information systems administration and configuration, with exposure to ELMO, Definitiv, ShiftCare or comparable systems.
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- Ability to work autonomously and take initiative.
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- Strong problem-solving skills with the ability to troubleshoot technical and user-related issues.
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- Systems-driven mindset with a focus on process improvement.
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- Experience in a similar HR system, or a strong administrative background with HR-related systems.
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- High attention to detail with the ability to verify data accuracy and integrity.
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- Understanding of HR processes, employee records management, and system workflows.
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- Proficiency in generating and formatting reports in Word, Excel & PowerBI.
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- Excellent communication and interpersonal skills to support and train employees and stakeholders.
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- Ability to manage sensitive employee data with a high level of confidentiality.
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- Familiarity with HR data reporting and analytics (desirable).
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- Exposure to system testing and troubleshooting for HR software solutions (desirable).
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Company Overview

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Good Sammy is a for-purpose organisation creating employment opportunities for people with disability. We’ve been around since 1958 and we have a workforce of over 800 individuals, with almost 50% who identify as having disability.

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Our efforts to make a difference extend beyond the workplace. Good Sammy is a driving force in sustainability, keeping nearly 7 million kilograms of used goods out of landfills annually. Our operations span various social enterprises, each contributing to our greater purpose.

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We pride ourselves on being inclusive and know our people are our greatest asset.

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Our values drive our initiatives and culture.

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Brave - Have the courage to explore all possibilities.

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Positive - Do the right thing, the right way, always. Help you be your best.

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Safe - Be aware, speak up, stay safe. Make your safety our priority.

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Empowered - Respect everyone's voice. Do it with you.

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What we can offer you:

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- Free onsite parking.
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- Generous not-for-profit tax-free benefits up to $15,900 per annum, to increase your take home pay.
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- Free, confidential counselling services through our Employee Assistance Program.
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- Comprehensive orientation program including an onsite tour.
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Join us in making a positive impact in our community. Your dedication can help us transform workplaces and society, and together, we can create a better future for people of all abilities.

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We strongly encourage applications from people with disability or lived experience, as well as Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds.

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📌 People Systems and Reporting Administrator (City of Canning)
🏢 Good Sammy Enterprises
📍 City of Canning