About the role

Salary: $70,000 – $85,000 OTE per year

We are seeking a dedicated and experienced Polar and Latin America Reservations Consultant to join our dynamic team at Chimu Adventures. The role would ideally be located in Mooloolaba but for the right candidate, could also be located in our Sydney or Melbourne offices.

This full-time role will see you providing exceptional customer service and specialist travel advice to our clients, focusing on destinations in Polar regions and Latin America.

What you'll be doing

1. Handling inbound reservation inquiries and booking requests from clients
2. Researching and presenting tailored travel itineraries and quotes based on client needs
3. Providing detailed destination information and travel advice to clients
4. Coordinating all aspects of the booking process, including flights, accommodation, and activities
5. Maintaining strong relationships with suppliers and partners to ensure a seamless booking experience
6. Proactively identifying opportunities to upsell and cross-sell relevant products and services
7. Contributing to the continuous improvement of our reservation systems and processes

What we're looking for

1. Minimum 1 years' experience working as a travel consultant, a focus on Polar and/or Latin American destinations and advantage
2. Exceptional customer service skills and the ability to provide personalised and knowledgeable travel advice
3. Strong research and problem-solving skills to create tailored travel solutions
4. Excellent organisational and time management skills to handle multiple bookings simultaneously
5. Proven sales experience in a target based environment.
6.



Passion for travel and a deep understanding of the unique requirements of polar and Latin American destinations

What we offer

At Chimu Adventures, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, you will enjoy:

1. Ongoing training and development opportunities to expand your travel expertise
2. A collaborative and inclusive team culture that values work-life balance
3. Familiarization opportunities to explore our incredible destinations
4. A comprehensive employee benefits package and superannuation

About us

Chimu Adventures is a leading provider of unique and immersive travel experiences in Polar regions and Latin America. With over 20 years of industry experience, we are dedicated to creating unforgettable journeys for our clients. We are proud to be a B Corporation, a verified stamp of approval that shows we are responsible about doing right by people and the planet. As a growing company, we offer a dynamic and rewarding work environment where you can thrive and contribute to our continued success.

If you are passionate about travel and eager to join a team of dedicated professionals, we encourage you to apply for this exciting Polar and Latin America Reservations Consultant role at Chimu Adventures today.

Notes

At Chimu Adventures, we embrace diversity and welcome applications from individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQIA individuals, those living with a disability or from previously disadvantaged backgrounds, and individuals from various ethnicities, races, and religions.

To apply, please submit your CV along with your travel experience to [email protected] and Join us on an exciting journey in the world of travel!

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