Security Helpdesk Specialist -- Client-Focused & SLA Savvy (New South Wales)

Security Helpdesk Specialist -- Client-Focused & SLA Savvy (New South Wales)

26 Sep
|
ARA Security
|
New South Wales

26 Sep

ARA Security

New South Wales

Job Description

ARA Security in Kingsgrove is seeking a dynamic Helpdesk operator to join their close-knit team. You will answer incoming calls from the 1300 helpdesk, update client portals, log service requests and allocate to state teams.

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As part of the ARA Group, you will engage with technicians to manage SLA and aged jobs, handle routine maintenance tasks, and support the Help Desk Team Leader. Robust MS Office skills and attention to detail are essential.

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📌 Security Helpdesk Specialist -- Client-Focused & SLA Savvy (New South Wales)
🏢 ARA Security
📍 New South Wales

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