Medical Receptionist / Full time | Monday–Friday | $30 per hour + Super l Immediate Start

Join the Skindepth Dermatology Team!

Skindepth Dermatology, Cosmetic & Wellness Centre is a busy and growing practice dedicated to providing exceptional patient care in a friendly, professional and welcoming setting.

We’re looking for an experienced Medical Receptionist / Medical Administrator who is organised, confident, warm and genuinely enjoys helping people.

This is an important role within our team, you’ll be the friendly face and voice of Skindepth, while also supporting our doctors and clinical team behind the scenes.

What you’ll be doing

- Welcoming patients and creating a warm, professional experience from the moment they arrive
- Managing incoming calls, enquiries, appointments, cancellations and waitlists
- Ensuring patients are booked correctly and all referrals and required information are in place
- Managing private billing, payments and Medicare requirements
- Maintaining accurate patient records and correspondence
- Supporting our dermatologists, nurses and clinical team throughout the day
- Providing administrative and PA support to Dr Alice Rudd
- Following up outstanding tasks and ensuring nothing gets missed
- Helping identify ways to improve our systems, processes and patient experience
- Working closely with the team to keep our busy practice running smoothly

The person we’re looking for

You’ll be someone who

- Has previous medical reception or medical administration experience




- Is highly organised with an exceptional eye for detail
- Is warm, professional and genuinely patient-focused
- Communicates confidently and respectfully with patients and doctors
- Can stay calm and organised when things get busy
- Takes ownership, uses initiative and looks for practical solutions
- Is reliable, trustworthy and understands the importance of confidentiality
- Enjoys being part of a team and is always willing to help
- Is confident with technology and comfortable learning new systems
- A minimum of 1 year’s experience in a medical reception or administration role

Experience within private specialist or dermatology practice is highly regarded. Why join Skindepth?

This is more than just a reception role. You’ll have the opportunity to develop your knowledge and experience across dermatology, specialist medical administration, patient care, billing, doctor support and practice operations.

You’ll work alongside experienced dermatologists and a supportive clinical team, with opportunities to learn, grow and take on additional responsibilities as the practice continues to develop.

And of course, enjoy amazing discounts on selected skincare products and treatments as part of the Skindepth team!

Full-time | Monday–Friday | $30 per hour + super

If you’re looking for a role where you can make a difference, develop your skills and be part of a genuinely supportive team, we’d love to hear from you!

Pay: $30.00 per hour

Expected hours: 38.0 per week

Benefits

- Employee discount

Work Location: In person

📌 Medical Receptionist (St Kilda East)
🏢 Skindepth Dermatology
📍 St Kilda East