Department of Transport and Main Roads QLD – Brisbane QLD

As the Director (External Affairs), you will lead and develop strategies that optimise the performance of multi-disciplinary media, social media and digital content teams to deliver efficient and effective external communication outcomes for business partners, industry and the public. In this role, you will support the Executive Director (Strategic Communication) to develop and lead integrated communication functional strategies that contribute to building and maintaining a positive workplace culture, elevating TMR's brand and achieving departmental business priorities and strategic objectives.

Accountabilities include:

- Support the Executive Director (Strategic Communication) in the planning, design, development, implementation and evaluation of the TMR Strategic Communication strategy.
- Lead the development, delivery and evaluation of external communication strategies and solutions that contribute to departmental business priorities and strategic objectives and elevate TMR's brands in the market.




- Lead TMR's corporate external affairs function to provide responsive products and services using contemporary and digital communication practices and platforms.
- Oversee the implementation and evaluation of whole of government and TMR external communication and digital and social media policies and standards.
- Oversee the implementation effective organisational education and awareness programs that build workforce knowledge and understanding of communication, digital and social media standards, processes, resources and tools.
- Provide strategic expert advice to executives, stakeholders and other departmental representatives on complex external communication matters, such as web, digital, media, social media, crisis and disaster management, and contemporary communication practices and platforms.
- Lead and manage the development, implementation and evaluation of strategies to create and sustain a safe and healthy workplace culture, optimise resource investment and performance and deliver effective and effective customer-centric products and services.

This position reports to the Executive Director (Strategic Communication) and has 3 direct reports.

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📌 Director (External Affairs) (Queensland)
🏢 Department of Transport & Main Roads QLD
📍 Queensland