Job Description

Bodycare Workplace Solutions – South Melbourne VIC n

As our Account Manager, you'll manage a portfolio of clients across a range of industries, supporting both national and regional accounts.

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Working closely with our Operations and Clinical Leadership teams, you'll help ensure a consistent, high-quality client experience while identifying opportunities to strengthen relationships, support retention and contribute to business growth.

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This is a hybrid role, combining work from home, in the office and onsite with clients. You'll regularly visit client sites across your portfolio, with occasional interstate travel required.

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It's a hands-on, client-facing role where your communication skills, attention to detail and ability to build rapport with stakeholders will be key to your success.

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As our Account Manager, you'll manage a portfolio of clients across a range of industries, supporting both national and regional accounts.

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Working closely with our Operations and Clinical Leadership teams, you'll help ensure a consistent, high-quality client experience while identifying opportunities to strengthen relationships, support retention and contribute to business growth.

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This is a hybrid role, combining work from home, in the office and onsite with clients. You'll regularly visit client sites across your portfolio, with occasional interstate travel required.

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It's a hands-on, client-facing role where your communication skills, attention to detail and ability to build rapport with stakeholders will be key to your success.

What you'll be doing n
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Building and maintaining strong relationships with WHS leaders, operational managers and key stakeholders

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Supporting client retention through proactive relationship management and regular communication

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Facilitating quarterly reviews and client check-ins to understand needs and identify opportunities

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Developing account plans to track client priorities, risks and opportunities

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Assisting with contract renewals and identifying opportunities to expand services

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Conducting regular site visits across your portfolio, including some national travel

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Working closely with onsite clinicians to understand service delivery, client feedback and emerging issues

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Reviewing performance data and trends and sharing practical insights with clients

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What you'll bring n
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Experience in account management, customer success, client services or a similar relationship-focused role

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Confidence building relationships with a range of stakeholders

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Strong organisational and communication skills

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The ability to analyse information and identify opportunities for improvement

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A proactive approach and willingness to take ownership of your work

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Willingness to travel nationally as required

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Experience in health & wellbeing, allied health or service-based industries is desirable

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About Bodycare n
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For more than 25 years, Bodycare has been redefining workplace health and safety, supporting leading organisations across Australia and New Zealand to keep their people safe, healthy and injury‑free.

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As part of the wider Occ Health Group, we work alongside teams delivering health assessments, wellbeing programs and aged‑care support, all united by a shared mission of helping people stay at their best.

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At Bodycare, our values, Integrity, Innovation, Proactivity and Communication, guide everything we do. Join us and become part of a supportive, purpose‑driven team making a real difference across workplaces and communities.

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If you're passionate about building robust client relationships and making a real impact, we'd love to hear from you.

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📌 Account Manager (Victoria)
🏢 Bodycare Workplace Solutions
📍 Victoria