About the role The National Account Manager – Pharmacy is responsible for managing Body Science's (BSc) commercial, category and marketing strategy plus customer relationships across the national pharmacy channel with particular focus to Sigma / Chemist Warehouse (CWH). The role exists to deliver sustainable revenue, profit and market share growth by developing solid strategic partnerships with key pharmacy customers.

The National Account

Manager will take end-to-end management of their customers, including joint business planning, ranging, pricing, promotional programs, trade investment, forecasting, marketing support and execution.

Key responsibilities

- Champion BSc's relationships with key national pharmacy customers, particularly CWH, and relevant wholesale, banner and buying group partners
- Develop clear annual customer strategies aligned with BSc's overall commercial and brand objectives
- Build strong, trusted relationships with customer buying, category, marketing, retail media and senior leadership teams
- Develop Joint Business Plans that establish shared growth objectives, priorities, investment and measures of success
- Manage revenue, gross margin and customer profitability across key pharmacy accounts
- Develop annual customer budgets, forecasts and commercial plans
- Manage customer trading terms, rebates, promotional investment, co-operative marketing and other customer expenditure




- Manage customer negotiations relating to pricing, trading terms, promotional programs, ranging and commercial agreements
- Manage customer range reviews, new product submissions and range expansion opportunities
- Develop the annual promotional and activation calendar for assigned pharmacy customers in conjunction with Marketing team

About you

- Demonstrated National Account Management experience within FMCG, pharmacy (CWH specifically), with a strong understanding of health, wellness, sports nutrition or a related consumer products industry
- Demonstrated ability to develop customer strategies and Joint Business Plans that deliver profitable growth
- Strong commercial and financial capability, including experience managing revenue, margin, trade spend, promotional investment and customer profitability
- Proven negotiation skills and experience managing complex commercial agreements and trading terms
- Strong analytical capability with the ability to translate customer, shopper and category data into commercially actionable strategies
- Experience leading range reviews, new product presentations and major customer negotiations
- Strong understanding of promotional planning, trade marketing and retailer activation
- Excellent relationship management, communication and presentation skills
- Bachelor's degree in Business, Commerce, Marketing or related discipline preferred

📌 National Account Manager - Pharmacy (Burleigh Heads)
🏢 Body Science International
📍 Burleigh Heads